Spotlight
A new website and more . . .
Catching up with our capabilities
By Bryan Phelan, Managing Partner, AdvanceTEC
“It’s just a website. Everybody has one. It looks nice, but so what?” That’s probably what you’re thinking, and I don’t blame you. But the changes at AdvanceTEC go well beyond just new colors or a layout on a website. Way beyond.
At the core of these changes, and everything we do, is our longstanding approach to doing business: take care of our customers and the rest will take care of itself. This approach has helped us build a solid base of satisfied repeat customers, and a proven track record of completing projects on time, within budget and to specification—safely.
A few of the recent changes that we believe will continue to help us drive the success of our customers’ cleanroom design and construction projects include:
- Team Leadership Approach – Key to taking care of customers is the expertise and commitment of our leadership team. Since I took on the role of managing partner earlier this year, John Burton (founder/partner, director of engineering and technology), Glenn Wakefield (director of operations and corporate safety) and I have driven a team approach to leading AdvanceTEC. Utilizing the broad knowledge and experience of our full executive team has driven rapid, consistent and effective decision making focused on our customers’ needs.
- Broader Customer Interaction – One of the things we are most proud of at AdvanceTEC is the team of amazing professionals that we have built. Unfortunately, you may have been somewhat unaware of the depth and breadth of that team. Now, by taking designers to construction sites and construction personnel to coordination meetings, we are driving a higher level of productivity and efficiency.
- Stronger Supplier Relations – How we work with and treat our subcontractors plays a key role in the cost, quality and overall success of your project. We have recently taken concrete steps to further strengthen our subcontractor relationships, ensuring top quality installations at competitive costs.
- More Effective Web Presence – The development of our new site was driven by two key factors. First, we wanted to site to accurately represent the capabilities of AdvanceTEC, letting people see who we are and how we can help. Second, we wanted our site to provide access to a broad set of valuable resources and tools for our customers and partners. Over the coming months we will be expanding the materials available. We look forward to your comments on our site and your return visits.
If you have any questions or would like to learn more about the exciting changes taking place at AdvanceTEC, or maybe you just want to talk with us about an upcoming project, please contact me or any member of the AdvanceTEC team. Taking care of our customers is our priority.
Bryan Phelan
Managing Partner, AdvanceTEC